Terms of Use

1. Agreement to Terms

These Terms of Use form a legally binding agreement between you, whether personally or on behalf of an entity, and Peblor Limited (“Peblor,” “we,” “us,” or “our”) concerning your access to and use of the website located at https://peblor.com and any related websites, subdomains, applications, customer portals, dashboards, tools, services, and other media through which these Terms are made available, whether now existing or later developed (collectively, the “Site”). By accessing or using the Site, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not access or use the Site.

2. Changes to Terms

We may update these Terms from time to time in our sole discretion. The “Last updated” date indicates when the Terms were most recently revised. Your continued use of the Site after any update means that you accept the revised Terms, subject to applicable law.

3. Eligibility and Authority

You may use the Site only if you can form a binding contract with us and are otherwise permitted to do so under applicable law. If you are using the Site on behalf of an entity, you represent that you have authority to bind that entity to these Terms, and in that case “you” and “your” refer to that entity and its authorized users.

4. Customer Portals and Service Areas

Some areas of the Site may be made available only to invited, registered, verified, or otherwise authorized users, including customer portals, dashboards, support areas, administrative tools, or service environments (collectively, “Customer Portals”). Access to Customer Portals may be subject to additional terms, service orders, account rules, security requirements, or usage limits, which are incorporated into these Terms by reference where applicable.

You are responsible for maintaining the confidentiality of any login credentials, tokens, or access links associated with Customer Portals. You must notify us promptly if you suspect unauthorized access or other security issues affecting your account or portal access. We may suspend, restrict, or revoke access to any Customer Portal at any time for security, operational, legal, or policy reasons.

5. Intellectual Property Rights

Unless expressly stated otherwise, the Site is our proprietary property, and all source code, functionality, software, website architecture, designs, user interfaces, audio, text, photographs, video, graphics, compilations, look and feel, and other materials on or made available through the Site (collectively, the “Content”), together with all trademarks, service marks, trade names, logos, and other branding elements, are owned by or licensed to Peblor.

The Content and the Site are protected by copyright, trademark, database rights, design rights, unfair competition laws, and other intellectual property and proprietary rights under the laws of the United Kingdom, the United States, and other applicable jurisdictions, as well as international conventions. Except as expressly permitted in these Terms or by applicable law, no part of the Site or Content may be copied, reproduced, distributed, publicly displayed, modified, translated, reverse engineered, decompiled, or otherwise exploited without our prior written consent.

6. Limited License

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your lawful personal or internal business purposes, as applicable to the services you are using. Except for this limited license, no right, title, or interest in the Site or Content is transferred to you.

7. Acceptable Use

You agree not to, and not to permit others to:

• Use the Site in violation of any applicable law, regulation, order, or third-party right.
• Use the Site for any fraudulent, deceptive, malicious, abusive, harassing, discriminatory, defamatory, or harmful purpose.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Access, search, or use the Site by automated means, including robots, bots, scrapers, spiders, crawlers, or similar tools, except as expressly authorized by us.
• Engage in malicious scraping, data harvesting, or automated extraction of content or data from the Site, including in a manner inconsistent with our robots.txt file, access controls, rate limits, or other published restrictions.
• Attempt to probe, scan, test, breach, bypass, or interfere with the security, integrity, authentication, or availability of the Site, Customer Portals, or any related systems, except as part of a responsible disclosure process approved by us in writing.
• Introduce malware, exploit vulnerabilities, or otherwise attempt unauthorized access to the Site, user accounts, systems, networks, or data.
• Reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, or underlying ideas from the Site except to the extent such restriction is prohibited by law.
• Use the Site to defraud, mislead, trick, manipulate, or exploit other users, customers, or third parties.
• Circumvent, disable, or interfere with any security-related or access-related features of the Site.
• Use the Site in a manner that could disable, overburden, damage, impair, or degrade the Site or interfere with any other party’s use of it.
• Attempt to interfere with, disrupt, attack, overwhelm, or impair the operations, systems, services, staff, vendors, suppliers, contractors, hosting providers, payment processors, communications providers, or other business partners of Peblor.
• Target, attack, or attempt to disrupt any third-party provider, partner, integration, or service that supports or connects to the Site, whether directly or indirectly.
• Use the Site to facilitate or coordinate attacks against Peblor, its users, its affiliates, or any third party.

We may interpret and enforce this section in our sole discretion to protect the Site, our users, our partners, and our business operations.

8. User Submissions

If you submit, upload, post, transmit, or otherwise make available any content, feedback, data, files, text, or materials through the Site, including through Customer Portals or support workflows (“Submissions”), you represent that you have the right to do so and that your Submissions do not violate any law or third-party right.

To the extent permitted by law and subject to any applicable privacy policy or service-specific terms, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, transmit, display, perform, adapt, and otherwise use Submissions solely as reasonably necessary to operate, maintain, improve, secure, and provide the Site and related services.

We may remove, disable, or refuse any Submission at any time if we believe, in our sole discretion, that it violates these Terms or may create legal, security, or operational risk.

9. Third-Party Websites and Content

The Site may contain links to third-party websites, services, articles, photographs, text, font assets, designs, music, software, or other materials provided by third parties (“Third-Party Content”). Such Third-Party Content may be made available through references, citations, embedded elements, or external links.

We do not control, review, monitor, or guarantee the accuracy, appropriateness, completeness, legality, reliability, or availability of Third-Party Content. We are not responsible for any third-party websites or services accessed through the Site, including any content, policies, practices, transactions, or data collection activities associated with them.

The presence of links to, or the display or use of, Third-Party Content does not mean that we endorse, approve, sponsor, or affiliate with the third party. You access third-party websites and use Third-Party Content at your own risk and should review the applicable terms, privacy policies, and data handling practices of each third party. We disclaim liability for any loss, damage, or issue arising from your use of third-party websites or services.

10. Site Management

We reserve the right, but not the obligation, to:

• Monitor the Site for violations of these Terms.
• Investigate suspected violations or unlawful activity.
• Remove, disable, or restrict access to any Content, Submission, or feature at any time.
• Suspend, throttle, limit, or terminate access to the Site or Customer Portals.
• Cooperate with law enforcement, regulators, rights holders, or other third parties where we consider it appropriate or required by law.
• Take any other appropriate action, in our sole discretion, to protect the Site, our users, our rights, and our legitimate business interests.

We may also preserve or disclose information where we believe it is reasonably necessary to comply with law, enforce these Terms, protect rights or safety, or address security, fraud, or technical issues.

11. Privacy and Security

We care about data privacy and take security seriously. Our collection, use, storage, and sharing of personal data is described in our Privacy Policy at https://peblor.com/policy/privacy, which is incorporated into these Terms by reference.

You acknowledge that no system can be guaranteed to be completely secure. You are responsible for taking appropriate precautions when using the Site, including safeguarding your devices, credentials, and any information you choose to transmit.

Responsible Disclosure

We welcome good-faith security research and responsible disclosure of vulnerabilities affecting the Site, Customer Portals, or related services. If you believe you have discovered a vulnerability, you should report it promptly using the contact details published in these Terms, on our website, or in any security.txt file or similar security disclosure page we make available.

When reporting a vulnerability, please include enough information for us to reproduce and understand the issue, such as affected URLs, affected accounts or roles where relevant, steps to reproduce, supporting screenshots or logs, and any proof-of-concept details necessary to validate the report. You should avoid causing harm, avoid accessing or retaining unnecessary data, and avoid techniques that could degrade service or affect other users.

Unless we expressly authorize otherwise in writing, you must not publicly disclose the vulnerability, its details, or any associated proof of concept until we have had a reasonable opportunity to investigate and address it. We may publish or maintain a vulnerability disclosure policy, security contact process, or security.txt file that sets out additional reporting instructions, scope, exclusions, safe-harbor expectations, and preferred communication channels. Any such policy or page forms part of our broader security reporting process, but does not create an obligation for us to remediate every report or to compensate researchers.

You must not use disclosure as a cover for unauthorized access, data exfiltration, destructive testing, denial-of-service activity, social engineering, phishing, or attempts to compromise third-party systems, vendors, or partners.

12. Disclaimers

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and accuracy.

Without limiting the foregoing, we do not warrant that the Site will be uninterrupted, timely, secure, error-free, virus-free, or compatible with any particular device, browser, system, or network. We also do not warrant that any Content, third-party materials, or user-generated materials will be accurate, complete, current, lawful, or suitable for your purposes.

Any information made available on the Site is provided for general informational and operational purposes only and should not be relied upon as professional advice unless we expressly state otherwise in writing. You are responsible for verifying information before relying on it, and for any decisions or actions you take based on the Site.

13. Limitation of Liability

To the fullest extent permitted by law, in no event will Peblor, its directors, officers, employees, contractors, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of, or inability to use, the Site.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site or these Terms will not exceed the greater of: (a) the amount you paid to us for the relevant service in the twelve months before the event giving rise to the claim, or (b) one hundred pounds sterling, unless a different limitation is required by applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where such exclusion is prohibited.

14. Indemnification

You agree to defend, indemnify, and hold harmless Peblor and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to: (a) your use of the Site; (b) your breach of these Terms; (c) your violation of any law or third-party right; or (d) your Submissions or misuse of Customer Portals.

15. Copyright Complaints

If you believe material on the Site infringes your copyright, please send a written notice to our designated contact with sufficient detail to identify the allegedly infringing material, the work claimed to be infringed, your contact details, and a statement of good faith belief that the use is not authorized.

Where applicable, we may remove or disable access to allegedly infringing material and may notify the user who posted it. If you believe material was removed or disabled by mistake or misidentification, you may submit a counter-notification containing the information reasonably required to assess your request, including identification of the material, your contact details, and a statement that you consent to the relevant jurisdiction and will accept service of process as required by applicable law. This section is intended to support notice-and-takedown handling under applicable copyright rules, including DMCA-style procedures where relevant.

16. Term and Termination

These Terms remain in effect while you access or use the Site. We may suspend or terminate your access, with or without notice, at any time and in our sole discretion if we believe you have violated these Terms, created risk, or otherwise used the Site improperly.

Upon termination, your right to use the Site will cease immediately. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution, will survive.

17. Updates to Services

We may modify, discontinue, or replace any part of the Site, including Customer Portals, features, functionality, Content, or access methods, at any time. We may also update eligibility rules, access conditions, usage limits, or service-specific terms as our offerings evolve.

We are not liable for any interruption, modification, suspension, or discontinuation of any feature or service to the extent permitted by law.

18. Governing Law

These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by the laws of England and Wales. The Site is operated by Peblor, and the parties submit to the exclusive jurisdiction of the courts of England and Wales, except where mandatory law requires otherwise.

19. Dispute Resolution

Before initiating formal proceedings, you agree to first contact us and attempt to resolve the dispute in good faith through informal negotiations. We may require that disputes be escalated through a designated support or legal contact channel before court proceedings begin.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where necessary to protect intellectual property, confidential information, security interests, or rights that may be irreparably harmed by delay.

20. Miscellaneous

These Terms, together with our Privacy Policy and any additional service-specific terms, form the entire agreement between you and us regarding your use of the Site. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision will not be treated as a waiver of that provision. You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and we may assign or transfer ours without restriction to the extent permitted by law.

21. Contact Us

If you have questions about these Terms of Use, please contact us at:

Peblor Limited
Email: legal@peblor.com
Contact page: https://peblor.com/contact